Frequently Asked Questions
Everything you need to know about your Marbury London order, shipping, and our luxury collections.
What is the standard shipping timeframe for Marbury London orders?
Domestic orders within the UK typically arrive within 2-4 business days. International shipping varies by destination but generally takes between 5-10 business days. All orders include tracked shipping for your peace of mind.
How can I return an item that doesn't fit?
We offer a 28-day return policy for all unworn items in their original packaging with tags attached. Simply visit our online returns portal to generate a prepaid shipping label and initiate your refund or exchange.
Where are your garments manufactured?
Marbury London is committed to ethical craftsmanship. Our collections are designed in London and produced in boutique studios across Europe and the UK that adhere to fair labor practices and high-quality artisanal standards.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal. For flexible payments, we also offer Klarna and ClearPay at checkout.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. As our silhouettes range from tailored to oversized, we recommend checking the individual garment dimensions against our universal size chart.
Are your materials sustainably sourced?
Sustainability is at the heart of our brand. We prioritize the use of organic cotton, recycled polyester, and FSC-certified viscose to minimize our environmental footprint while maintaining a luxury feel.